Need Help? Explore Our FAQs
Is it complicated and hard to use?
Not at all.
Every LUXFORGE winder is plug & play.
Just set your watch on the cuff, choose the recommended Turns Per Day (TPD), and you’re done.
Your watch stays accurate and ready to wear—effortless and worry-free.
Does it overwind the watch?
No.
All LUXFORGE winders use Smart Rotation Programming — a system that mimics natural wrist movement and distributes your selected TPD throughout a 24-hour cycle.
It never spins nonstop.
It never forces tension on the mainspring.
Just safe, controlled, watch-friendly movement.
Will it damage the strap or band?
No.
Our Non-Slip Cushion Lock System holds your watch securely but gently.
It’s designed to fit different strap types—leather, rubber, metal, NATO—without stress, slipping, or pinching.
Your watch stays protected inside and out.
Is the winder durable?
Absolutely.
Every unit goes through Strict Quality Inspection and uses an Upgraded Japan Mabuchi Motor, known worldwide for its quiet performance, stability, and long lifespan.
Combined with solid materials and handcrafted construction, each LUXFORGE winder is built to last for years.
Why should I invest in a watch winder?
A watch winder is about convenience and readiness.
For collectors who rotate multiple automatic watches, especially those with date or calendar complications, it keeps frequently worn pieces running and correctly set, saving time and reducing repeated adjustments.
Beyond function, the trunk-style design provides structured storage and elegant presentation, allowing you to store your watches securely while appreciating the stories, milestones, and achievements each piece represents.
What makes LUXFORGE different?
LUXFORGE is the first Trunk-Style Watch Winder in the Philippines, handcrafted for collectors who value precision and presentation.
We combine upgraded engineering, premium materials, and a display that elevates your collection—backed by a 90-Day Ready-to-Wear Guarantee and Free 2-Year Full Replacement Warranty.
Simply put: it's engineered for protection and designed for prestige.
How fast is the delivery after I order?
We provide white glove delivery, which means we carefully bring your product to you and show you how to use it.
Luzon: Free shipping and you’ll get it the next day after placing your order.
Visayas & Mindanao: Free shipping and you’ll get it in 2-3 days after placing your order.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD).
We also accept bank transfers, GCash, and cash payments only. We do not offer credit card or installment plans at this time.
What’s covered in the warranty?
- Every LUXFORGE product comes with a Free 2-Year Full Replacement Warranty.
- Register your purchase today to activate your coverage. [Click here]
Note: This does not cover damages from misuse, wear and tear, or unauthorized modifications.
Every LUXFORGE unit comes with lifetime technical support. Whether you need help with setup, maintenance, or troubleshooting. We’re here for you, anytime.
How do I contact customer service?
You can reach us at support@luxforgephilippines.com or via Messenger on our official Facebook page.
We are available from Monday to Friday, 10:00 AM to 7:00 PM.
